About Us

About First International

First International, established in 1945, provides well informed protection of all assets!

With a passion for excellence and innovation, we are a professional short-term insurance brokerage that has bargaining power on your behalf.

Vision

At First International we keep an eye out for you.

Your first choice for personal, professional and ethical insurance solutions.

 

Insurance with CREAM

  • Care - In caring for our clients we ensure that everyone receives personal attention. No-one is just a number.
  • Risk - Everyone's risk is assessed individually with a full needs analysis and appropriate cover.
  • Ethics - In accordance with our biblical foundation we act ethically and with integrity in all situations.
  • Assistance - Is provided in all facets of the insurance transaction: quote, underwritting and claims stage.
  • Manage - We manage this "grudge" purchase on your behalf ensuring that you are always aware of what is happening.

In providing the CREAM we adhere to the six principles of TCF:

 TCF Outcome 1 – Principle of Culture & Governance

 TCF Outcome 2 – Principle of Product Suitability

 TCF Outcome 3 – Principle of Disclosure

 TCF Outcome 4 – Principle of Suitable Advice

 TCF Outcome 5 – Principle of Performance and Service in line with expectations

 TCF Outcome 6 – Principle of Claims, Complaints & Changes

Care, Risk, Ethics, Assistance, Manage CREAM ensures that these principles remain at the forefront of every interaction with you our valued client.

Meet the Team

Dr GJ Sandrock

During a career that spans 40 years in the insurance industry, Dr Gerrit Johann Sandrock has gained experience in virtually all facets of short term insurance. He is the founder of Rock Consulting (Pty) Ltd., a consultancy practice that concentrates on operational risk in the administration of insurers and insurance-related enterprises. In addition, Dr Sandrock is the Chairman of the Imprexxion Group, which provides systems and systems related solutions to the insurance industry. He has lectured at various instances both in South Africa and abroad. He has published several articles on the operational aspects of Property and Casualty insurance, particularly on the challenges this industry faces in the field of financial management. He is married to Unitia and they have one son. In his spare time he enjoys travelling and photography.

Patrizia Scott

Patrizia is a professional individual who is driven by the need to provide an above average customer service experience for all her clients. Her German background means that she sets high standards for her staff and expects them to deliver meticulous work on time every time. Having worked exclusively in the short-term insurance industry since 1987 she has vast experience in this area having worked for both Santam and Mutual and Federal as well as OUTsurance, thus having experienced all sides of the industry. As a Fellow of the Insurance Institute of South Africa and holding both a law degree and theology degree she is qualified on both practical and theoretical levels. Watching TV, reading, being creative with her hands and spending time with her family and friends help to relax.

Avrille Grant

I am a pensioner and work for First International on a part-time basis doing filing and general office manager duties. Previously I was employed in the life insurance field and also worked for Standard Bank for many years. I am a widow with four beautiful daughters and nine grandchildren. In my spare time I enjoy reading and doing crosswords.

Jean Ramage

Jean Ramage has worked for First International for 6 years and have advanced from admin assistant to Senior broker (still working under supervision). I am currently working towards my NQF5 broker qualification and have already passed my RE1 and RE5 exams. I am married to Jim and have two grown up daughters. The girls are out of the house and married. Sarah is a high school maths teacher and Head of Department and Rebecca is a speech and language therapist.

Lynette David

My name is Lynette David. I joined First International in January 2012 on a temporary basis. In June 2013 I was appointed on a permanent basis as an Administrative Assistant. I passed my Santam SPP2 Skills programme exam in 2013. In 2014 I got more involved on the Marine Insurance side and have remained responsible for this aspect of our business to date. I also help with some of our Personal and Commercial Lines clients. My hobbies are reading and spending time with my family and friends.

René Fourie

René Fourie started working in the insurance industry in 1994 - 1998 at Brokers 2000. Then worked at Edgars as a departmental manager for 7 years. Relocated to Nelspruit and worked in the retail sector 1999 – 2005. Then took on a new challenge with Discovery from 2005 – 2011 where she gained valuable experience in Health Insurance and Life Insurance. 2011 she moved to Fed Group where she worked with Trusts. With Sanlam she also gained valuable experience in Investments. She is out going in her personal life and enjoys spending time with family and friends.